The help desk is the heart of effective IT service management and a main component of your business. We understand that every minute of downtime impacts business productivity. We provide technical support to your population of computer users and help you maintain control of your user support. This gives you the freedom to have your employees focus on their core competencies while we maintain consistently high levels of support for your business. The level of support we provide ranges from simple software and hardware application management for callers to complex network operating system and hardware support that requires higher levels of expertise, With our expertise we can "remote access" your users' computers to fix problems on the spot, drastically reducing downtime. We are a cost effective solution for your help desk needs, and our solutions are customized for businesses of every size.
Let CyberTrails provide you with a quote to handle all of your technology help desk needs. We are based in sunny Phoenix, Arizona, but we provide services throughout the United states for clients of all sizes. Please call us for a quote at 888-462-9237.
The latest version of Adobe's photography software can handle raw photos from Nokia's high-end Windows smartphone and a host of new higher-end cameras.
Google's attempt to gives traditional Web sites a more mobile app feel opens its doors to Macs, several months after launching on Windows.
CEO Meg Whitman touts Hewlett-Packard's ability to offer a wide range of computing devices -- and teases a laptop-tablet combo coming for consumers.
As many laptops dip below $400 to combat the popularity of tablets, Apple isn't falling prey to price wars yet, says Deutsche Bank. Originally posted at News - Apple
If a Chromebook is near trusted hardware like a phone or watch, an app could wake up the machine. Easier screen unlocking could encourage people to lock them in the first place. Originally posted at News - Internet & Media
Micron, one of the last holdouts, settles over DRAM memory patents. The deal includes Elpida, a major supplier to Apple.
Mozilla's latest Firefox updates also debut Intel support for the Android version of the browser and better security with Java plug-ins on desktops.
The screen on Nokia's Lumia 2520 tablet wins handily in comparison with Microsoft's Surface 2, a testing company concludes.
A Jefferies-CNET survey shows the Photoshop Photography Program drew new customers to the Creative Cloud subscriptions. Its $10 monthly fee is only a fifth of the full Creative Cloud price, though.
The computer maker says in an SEC filing that it has been cooperating with investigation since June.